Gaya APA
MUNRO-FAURE, L. (1999).
Implementing Total Quality Management = Menerapkan Manajemen Mutu Terpadu (cet.2).
Jakarta:
PT. Elex Media Komputindo.
Gaya MLA
MUNRO-FAURE, Lesley.
"Implementing Total Quality Management = Menerapkan Manajemen Mutu Terpadu".
cet.2
Jakarta:
PT. Elex Media Komputindo,
1999.
Text.